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461. The customer is CEO : how to measure what your customers want--and make sure they get it

by Massnick, Forler.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: New York : AMACOM, c1997Availability: Items available for loan: Dhaka University Library [658.812 MAC] (1).

462. Close to the customer : 25 management tips from the other side of the counter

by Donnelly, James H.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: Homewood, Ill. : Business One Irwin, c1992Availability: Items available for loan: Dhaka University Library [658.812 DOC] (1).

463. Customer loyalty : how to earn it, how to keep it

by Griffin, Jill.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: New York : Lexington Books, c1995Availability: Items available for loan: Dhaka University Library [658.812 GRC] (1).

464. Leading your positively outrageous service team

by Gross, T. Scott.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: New York : MasterMedia Ltd., c1994Availability: Items available for loan: Dhaka University Library [658.812 GRL] (1).

465. Marketing financial services

by Farquhar, Jillian; Meidan, Arthur.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: Houndmills, Basingstoke, Hampshire ; New York : Palgrave Macmillan, 1996Availability: Items available for loan: Dhaka University Library [BD-DhUL] (1).

466. Incredible customer service : the final test

by Freemantle, David.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: London ; New York : McGraw-Hill, c1993Availability: Items available for loan: Dhaka University Library [658.812 FRI] (1).

467. Customer retention : an integrated process for keeping your best customers

by Lowenstein, Michael W.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: Milwaukee, Wis. : ASQC Quality Press, c1995Availability: Items available for loan: Dhaka University Library [658.812 LOC] (1).

468. The customer is usually wrong!

by Jandt, Fred Edmund.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: Indianapolis, IN : Park Avenue, c1995Availability: Items available for loan: Dhaka University Library [658.812 JAC] (2).

469. Strategic focus : a gameplan for developing your competitive advantage

by Tweed, Stephen C.

Material type: serial Continuing Resource; Format: print ; Type of continuing resource: periodical Publisher: Florida : Fell, 1990Other title: Disability Council of NSW strategic focus.Availability: Items available for loan: Dhaka University Library [658.4012 TWS] (1).

470. Psychiatric rehabilitation : a practical guide

by Ekdawi, Mounir Y; Conning, Alison M; Campling, Jo.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: London : Chapman & Hall, 1994Availability: Items available for loan: Dhaka University Library [157.94 EKP] (1).

471. How to really deliver superior customer service

by Halbrooks, John R.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: Boston, MA : Inc. Magazine, 1996Availability: Items available for loan: Dhaka University Library [658.812 HOW] (1).

472. Information for rural development : assessment of needs and designing a dissemination system for Bangladesh / (Ph.D)

by Haq, Kazi Mostak Gausul.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: Dhaka : University of Dhaka, 2011Availability: Items available for reference: Dhaka University Library [025.52 HOI] (1 ).

473. Family planning

by Balakrishna, S.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: New Delhi : People's Pub. House, 1971Availability: Items available for loan: Dhaka University Library [613.943 BAF] (1).

474. Information management in print media libraries : [Thesis M.Phil] problems, concepts and practices in Bangladesh

Material type: book Book; Format: print ; Literary form: not fiction Publisher: Dhaka : University of Dhaka; 2009Availability: Items available for reference: Dhaka University Library [028.7 INF] (3 ).

475. Measuring service quality-a study of Public and Private University libraries in Bangladesh / [Thesis M.Phil]

by Shoeb, Md. Zahid Hossain.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: Dhaka : University of Dhaka; 2003Availability: Items available for reference: Dhaka University Library [025.5095492 SHM] (3 ).

476. Nationalized commercial bank's financial services for the promotion and development of small and medium enterprises : Thesis (MPhil). an evaluation of their credit performance

by Rahim, Md. Abdur.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: Dhaka : University of Dhaka, 2009Availability: Items available for reference: Dhaka University Library [332.17 RAN] (2 ).

477. A Survey of mental disorders in the hospitals and clinics of Bangladesh / [Thesis M Phil]

by Shammi, Nadira.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: Dhaka : University of Dhaka, 2002Availability: Items available for reference: Dhaka University Library [362.22 SHS] (2 ).

478. Efficacy of customer services : a comparative study between Islamic banks and conventional banks in Bangladesh / [Thesis MPhil]

by Hafsa Binte Quasem.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: Dhaka : University of Dhaka, 2011Availability: Items available for reference: Dhaka University Library [658.8 HAE] (2 ).

479. Efficacy of customer services : a comparative study between Islamic banks and conventional banks in Bangladesh / [Mphil Thesis]

by Quasem, Hafsa Binte.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: Dhaka : University of Dhaka, 2011Availability: Items available for reference: Dhaka University Library [658.8 HAE] (2 ).

480. Basic reference sources : a self-study manual

by Taylor, Margaret; Powell, Ronald R.

Edition: 4th ed.Material type: book Book; Format: print ; Literary form: not fiction Publisher: Metuchen, N.J. : Scarecrow Press, 1990Availability: Items available for reference: Dhaka University Library [028.7 TAB] (1 ).

Last Updated on September 15, 2019
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