The customer is CEO : how to measure what your customers want--and make sure they get it /
by Massnick, Forler.
Material type:
BookPublisher: New York : AMACOM, c1997Description: xv, 239 p. : ill. ; 24 cm.ISBN: 0814403468.Subject(s): Customer services -- United States | Consumer satisfaction -- United States
| Item type | Current location | Collection | Call number | Status | Date due | Barcode |
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Books
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Dhaka University Library General Stacks | Non Fiction | 658.812 MAC (Browse shelf) | Available | 401104 |
Includes bibliographical references and index.
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