Achieving excellence through customer service /
by Tschohl, John; Franzmeier, Steve.
Material type:
BookPublisher: Englewood Cliffs, N.J. : Prentice Hall, c1991Description: vii, 294 p. : ill. ; 25 cm.ISBN: 013005125X.Subject(s): Customer services
| Item type | Current location | Collection | Call number | Status | Date due | Barcode |
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Dhaka University Library General Stacks | Non Fiction | 658.812 TSA (Browse shelf) | Available | 403337 |
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| 658.812 REL Relationship marketing : | 658.812 SCW Winning the service game / | 658.812 SHS Sales program management : | 658.812 TSA Achieving excellence through customer service / | 658.812 WIC Customer intimacy : | 658.812 WIW Word-of-mouth marketing / | 658.816 HAP Pricing : |
Includes index.
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