Achieving excellence through customer service /
by Tschohl, John; Franzmeier, Steve.
Material type:
BookPublisher: Englewood Cliffs, N.J. : Prentice Hall, c1991Description: vii, 294 p. : ill. ; 25 cm.ISBN: 013005125X.Subject(s): Customer services
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Dhaka University Library General Stacks | Non Fiction | 658.812 TSA (Browse shelf) | Available | 403337 |
Includes index.
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