Dept. of Information Science and Library Management Seminar Library online catalog

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Woodward, Jeannette A.

Creating the customer-driven library : building on the bookstore model / Jeannette Woodward. - Chicago : American Library Association, 2005. - xviii, 234 p. : ill. ; 23 cm.

Includes bibliographical references and index.

ISBN: 0838908888 (pbk.)

LCCN: 2004018840

Subjects--Topical Terms:
Public services (Libraries)
Libraries--Space utilization--Social aspects.
Libraries--Marketing.
Libraries--Public relations.

LC Class. No.: Z716.3 / .W636 2005

Dewey Class. No.: 021.7 / WOC 2005

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