| 000 | 00506nam a22001697a 4500 | ||
|---|---|---|---|
| 003 | BD-DhUL | ||
| 005 | 20191224075048.0 | ||
| 008 | 160808s1993 u ||||| |||| 00| 0 eng | ||
| 040 |
_cBD-DhUL _dBD-DhUL |
||
| 082 |
_a381.33 _bTSC |
||
| 100 | 1 | _aTschohl, John | |
| 245 | 0 | 4 |
_aThe customer is boss : _ba practical guide for getting what you paid for and more / _cJohn Tschohl |
| 260 |
_aMinneapolis : _bBest Sellers, _c1993. |
||
| 300 |
_a219 p. ; _c23 cm. |
||
| 650 | 0 | _aCustomer service | |
| 942 |
_2ddc _cBK |
||
| 999 |
_c95192 _d95192 |
||