| 000 | 00569nam a22001937a 4500 | ||
|---|---|---|---|
| 003 | BD-DhUL | ||
| 005 | 20160502112938.0 | ||
| 008 | 160502s1996 |||| |||| 000 0 eng d | ||
| 020 | _a0070577218 | ||
| 040 |
_aBD-DhUL _cBD-DhUL |
||
| 082 |
_222 _a658.84 _bSHI |
||
| 100 | 1 | _aShook, Robert L. | |
| 245 | 1 | 0 |
_aI'll get back to you : 156 ways to get people to return your phone calls / _cRobert L. Shook. |
| 260 |
_aNew York : _bMcGraw-Hill, _c1996. |
||
| 300 |
_axvi, 190 p. ; _c18 cm. |
||
| 650 | 0 | _aTelemarketing | |
| 700 | 1 | _aYaverbaum, Eric | |
| 942 |
_2ddc _cBK |
||
| 999 |
_c60269 _d60269 |
||