| 000 | 00838cam a2200277 a 4500 | ||
|---|---|---|---|
| 001 | 2910167 | ||
| 003 | BD-DhUL | ||
| 005 | 20180408115500.0 | ||
| 008 | 880506s1991 nyu 001 0 eng | ||
| 010 | _a 88015757 | ||
| 020 | _a0425125610 | ||
| 040 |
_aDLC _cDLC _dDLC _dBD-DhUL |
||
| 050 | 0 | 0 |
_aHF5415.5 _b.G66 1989 |
| 082 | 0 | 0 |
_a650 _bGOI |
| 100 | 1 | _aGoldzimer, Linda Silverman. | |
| 245 | 1 | 0 |
_aI'm first : _byour customer's message to you / _cLinda Silverman Goldzimer with Gregory L. Beckmann. |
| 250 | _aPaperback ed. | ||
| 260 |
_aNew York : _bBerkley, _c1991. |
||
| 300 |
_axvi, 233 p. ; _c22 cm. |
||
| 500 | _aIncludes index. | ||
| 650 | 0 | _aCustomer services. | |
| 650 | 0 | _aSuccess in business. | |
| 700 | 1 |
_aBeckmann, Gregory L. _ejt. aut. |
|
| 906 |
_a7 _bcbc _corignew _d1 _eocip _f19 _gy-gencatlg |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c240126 _d240126 |
||