| 000 | 00880cam a2200265 a 4500 | ||
|---|---|---|---|
| 001 | 2507165 | ||
| 003 | BD-DhUL | ||
| 005 | 20170514152605.0 | ||
| 008 | 920430s1992 vaua b 001 0 eng | ||
| 020 | _a0963240609 | ||
| 040 |
_aDLC _cDLC _dDLC _dBD-DhUL |
||
| 050 | 0 | 0 |
_aHF5415.5 _b.M15 1992 |
| 082 | 0 | 0 |
_a658.812 _220 _bMAT |
| 100 | 1 | _aMajor, Grace. | |
| 245 | 1 | 0 |
_aTake charge! : _bhow to manage your customer relationships / _cGrace Major. |
| 260 |
_aFairfax, Va. : _bSigma Books, _cc1992. |
||
| 300 |
_axviii, 187 p. ; _bill. ; _c23 cm. |
||
| 504 | _aIncludes bibliographical references (p. 241-243) and index. | ||
| 650 | 0 | _aCustomer relations. | |
| 650 | 0 | _aCustomer services. | |
| 710 | 2 | _aSigma International, Inc. | |
| 906 |
_a7 _bcbc _corignew _d3 _eopcn _f19 _gy-gencatlg |
||
| 942 |
_2ddc _cBK |
||
| 955 | _apn10 04-30-92; se40 01-25-93; se20 02-02-93; se50 02-18-93 | ||
| 999 |
_c195810 _d195810 |
||