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008 110211s2010 enka b 001 0 eng d
010 _a 2010283022
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020 _a9780230201187 (pbk.)
020 _a0230201180 (pbk.)
020 _a9780333550038
020 _a033355003X
035 _a(OCoLC)ocn280463783
040 _aUKM
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042 _alccopycat
082 _bBD-DhUL
084 _a85.40
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100 1 _aFarquhar, Jillian.
245 1 0 _aMarketing financial services /
_cJillian Dawes Farquhar & Arthur Meidan.
260 _aHoundmills, Basingstoke, Hampshire ;
_aNew York :
_bPalgrave Macmillan,
_c1996.
300 _axx, 324 p. :
_bill. ;
_c25 cm.
500 _aPrevious ed.: Basingstoke: Macmillan Business, 1996.
504 _aIncludes bibliographical references and index.
520 1 _a"T̀his revised edition of one of the classic texts in the area is timely and topical; key elements of marketing as they apply to financial services are clearly articulated and supported with practical illustrations. Building on extensive accumulated experience of the sector, Meidan and Dawes Farquhar provide students with a thoughtful and insightful treatment of the many challenges associated with fair and effective marketing for retail financial services.'- Professor Christine Ennew, Pro-Vice-Chancellor and Professor of Marketing, University of Nottingham, UK" "À valuable resource for students and practitioners of financial services marketing, packed with up-to-date trends and useful examples that bring this fascinating area of study to life.'- Dr Tina Harrison, Senior Lecturer in Financial Services Marketing, University of Edinburgh, UK, and Editor-in-Chief of the Journal of Financial Services Marketing" "Marketing Financial Services recognizes that the main function of the financial services marketer is decision-making. It focuses on the major types of decisions - and problems - facing marketing executives. Strategies to win and retain B2B and B2C customers are discussed in the context of many financial services sectors, including banks, insurance companies, investment trusts and stock exchanges." "This second edition has been thoroughly updated to reflect changes in the industry and the availability of new technologies. The text has been made more accessible and includes gripping case studies to demonstrate the realities of financial services marketing in an unstable and competitive environment." "Marketing Financial Services is essential for undergraduates and postgraduates studying modules in Services Marketing and Financial Services Marketing. It is also recommended reading for students researching financial services for higher degrees."--BOOK JACKET.
650 0 _aFinancial services industry
_xMarketing.
650 1 7 _aMarketing
_2gtt
650 1 7 _aFinanciële instellingen
_2gtt
700 1 _aMeidan, Arthur,
_d1936-
942 _2ddc
_cBK
999 _c141723
_d141723