| 000 | 00693cam a2200241 a 4500 | ||
|---|---|---|---|
| 001 | 1119257 | ||
| 003 | BD-DhUL | ||
| 005 | 20161226121326.0 | ||
| 008 | 960807s1996 cau 00100 eng d | ||
| 020 | _a1888232005 | ||
| 035 | _a1119257 | ||
| 040 |
_aANL _beng _cANL |
||
| 082 |
_a658.812 _bWIC |
||
| 100 | 1 | _aWiersema, Fred. | |
| 245 | 1 | 0 |
_aCustomer intimacy : _bpick your partners, shape your culture, win together / _cFred Wiersema. |
| 260 |
_aSanta Monica, Calif. : _bKnowledge Exchange, _c1996. |
||
| 300 |
_a221 p. ; _c25 cm. |
||
| 500 | _aIncludes index. | ||
| 650 | 0 | _aCustomer services. | |
| 650 | 0 | _aCustomer relations. | |
| 942 |
_2ddc _cBK |
||
| 984 |
_aANL _cYY 658.812 W648 |
||
| 999 |
_c141378 _d141378 |
||