| 000 | 00867cam a2200253 a 4500 | ||
|---|---|---|---|
| 001 | 11829515 | ||
| 003 | BD-DhUL | ||
| 005 | 20161222173010.0 | ||
| 008 | 991101s1999 flua b 001 0 eng | ||
| 010 | _a 99462632 | ||
| 020 | _a157444266X | ||
| 040 |
_aDLC _cDLC _dDLC _dBD-DhUL |
||
| 082 | 0 | 0 |
_a658.4013 _bROT |
| 100 | 1 | _aRoss, Joel E. | |
| 245 | 1 | 0 |
_aTotal quality management : _btext, cases, and readings / _cJoel E. Ross ; with contributions by Susan Perry. |
| 250 | _a3rd ed. | ||
| 260 |
_aBoca Raton, Fla. : _bSt. Lucie, _c1999. |
||
| 300 |
_axv, 550 p. : _bill. ; _c22 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 | _aTotal quality management. | |
| 650 | 0 |
_aTotal quality management _vCase studies. |
|
| 856 | 4 | 2 |
_3Publisher description _uhttp://www.loc.gov/catdir/enhancements/fy0646/99462632-d.html |
| 942 |
_2ddc _cBK |
||
| 999 |
_c141044 _d141044 |
||