| 000 | 01238cam a2200301 a 4500 | ||
|---|---|---|---|
| 001 | 2132165 | ||
| 003 | BD-DhUL | ||
| 005 | 20161220175224.0 | ||
| 008 | 941129s1995 flua b 001 0 eng | ||
| 010 | _a94046630 | ||
| 020 | _a1884015247 | ||
| 035 | _a2132165 | ||
| 040 |
_aTOC _beng _cTOC _dANL:NR _dBD-DhUL |
||
| 082 | 0 | 4 |
_a658.3 _220 _bPET |
| 100 | 1 |
_aPetrick, Joseph A., _d1946- |
|
| 245 | 1 | 0 |
_aTotal quality in managing human resources / _cJoseph A. Petrick, Diana S. Furr. |
| 246 | 3 | 0 | _aManaging human resources |
| 260 |
_aDelray Beach, Fl. : _bSt. Lucie Press, _c1995. |
||
| 300 |
_axviii, 370 p. : _bill. ; _c24 cm. |
||
| 440 | 0 | _aSt. Lucie Press total quality series | |
| 504 | _aIncludes bibliographical references and index. | ||
| 505 | 0 | _a1. Why Total Quality in Managing Human Resources? --2. Customer Satisfaction: Strategy Dimensions -- 3. Continuous Improvement: Process Dimensions -- 4. Speaking with Facts: Project Dimensions -- 5. Respect for People: Performance Dimensions -- 6. Implementing Total Quality Human Resource Management -- Minicases. | |
| 650 | 0 | _aPersonnel management. | |
| 650 | 0 | _aTotal quality management. | |
| 700 | 1 | _aFurr, Diana S. | |
| 942 |
_2ddc _cBK |
||
| 984 |
_aANL _cYY 658.3 P495 |
||
| 999 |
_c139200 _d139200 |
||