000			02006cam a2200337 a 4500
001			2654841
003			BD-DhUL
005			20161219191719.0
008			901224s1991 cau b 001 0 eng
010			_a 90028986
020			_a1555423469 (alk. paper)
035			_a(OCoLC)22984237
040			_aDLC _beng _cBD-DhUL _dDLC _dLC
082	0	0	_a658.15 _220 _bKEQ
100	1		_aKennedy, Larry.
245	1	0	_aQuality management in the nonprofit world : _bcombining compassion and performance to meet client needs and improve finances / _cLarry W. Kennedy ; foreword by Philip Crosby.
250			_a1st ed.
260			_aSan Francisco : _bJossey-Bass Publishers, _c1991.
300			_axx, 172 p. : _c24 cm.
490	1		_aThe Jossey-Bass nonprofit sector series
504			_aIncludes bibliographical references (p. 167) and index.
505	0	0	_aMachine derived contents note: Foreword -- PrefaceThe Author -- 1. The Benefits of Quality Management: Maximum Service and Financial Freedom -- 2. Quality Defined: Fulfilling Client, Community, and Contributor Requirements -- 3. The System of Quality: Finding and Eliminating the Causes of Problems -- 4. Setting Standards for Quality: Achieving the Priorities of Compassion and Performance -- 5. Quality and Entrepreneurship: The Marketing Edge -- 6. The Psychology of Quality: Eliminating the Obstacles to Improvement -- 7. Quality Management: A Lifestyle for the Long Run -- 8. The Quality Crusade: A Strategy for Implementing Change.
650		0	_aNonprofit organizations _xManagement.
650		0	_aNonprofit organizations _xFinance.
830		4	_aThe Jossey-Bass nonprofit sector series
856	4	1	_3Table of contents _uhttp://www.loc.gov/catdir/toc/wiley023/90028986.html
856	4	2	_3Contributor biographical information _uhttp://www.loc.gov/catdir/enhancements/fy0706/90028986-b.html
856	4	2	_3Publisher description _uhttp://www.loc.gov/catdir/enhancements/fy0706/90028986-d.html
942			_2ddc _cBK
984			_aANL _cYY 658.15 K35
999			_c138494 _d138494