000 00811pam a2200253 a 4500
001 2525575
003 BD-DhUL
005 20161214161310.0
008 931203s1994 ilua b 001 0 eng
010 _a 93044771
020 _a0786301406
040 _aDLC
_cDLC
_dDLC
_dBD-DhUL
050 0 0 _aHD62.15
_b.B763 1994
082 0 0 _a656.562
_220
_bBRW
100 1 _aBrown, Mark Graham.
245 1 0 _aWhy TQM fails and what to do about it /
_cMark Graham Brown, Darcy E. Hitchcock, Marsha L. Willard.
260 _aBurr Ridge, Ill. :
_bIrwin Professional Pub.,
_cc1994.
300 _axviii, 252 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references and index.
650 0 _aTotal quality management.
700 1 _aHitchcock, Darcy E.
700 1 _aWillard, Marsha L.
942 _2ddc
_cBK
999 _c135400
_d135400