000			01440cam a2200313 a 4500
001			15897128
003			BD-DhUL
005			20161212192758.0
008			090907s2011 caua b 001 0 eng
010			_a 2009035794
015			_aGBB037310 _2bnb
016	7		_a015505617 _2Uk
020			_a9781412966672 (pbk. : acidfree paper)
020			_a1412966671 (pbk. : acidfree paper)
035			_a(OCoLC)ocn432993550
040			_aDLC _cDLC _dBTCTA _dYDXCP _dC#P _dCDX _dBWX _dUKM _dDLC _dBD-DhUL
050	0	0	_aHD30.3 _b.W345 2011
082	0	0	_a650.13 _222 _bWAM
100	1		_aWaldron, Vincent R.
245	1	0	_aManaging risk in communication encounters : _bstrategies for the workplace / _cVincent R. Waldron, Jeffrey W. Kassing.
260			_aLos Angeles : _bSAGE, _cc2011.
300			_axiii, 257 p. : _bill. ; _c23 cm.
504			_aIncludes bibliographical references and index.
505	0		_aIntroduction : a theoretical model for managing workplace risk -- Delivering and seeking feedback -- Managing emotion -- Resisting bullying and harassment -- Negotiating workplace relationships -- Monitoring organizational romance -- Dealing with difference -- Expressing dissent -- Proposing new ideas -- Responding to difficult team members -- Conclusion : risk and next-generation challenges.
650		0	_aCommunication in organizations.
650		0	_aInterpersonal communication.
700	1		_aKassing, Jeffrey W.
942			_2ddc _cBK
999			_c134922 _d134922