000			02128cam a2200397 a 4500
001			14829282
003			BD-DhUL
005			20161107194216.0
008			070430s2007 ctua b 001 0 eng
010			_a 2007017726
015			_aGBA758217 _2bnb
016	7		_a013800621 _2Uk
020			_a9781591585329 (alk. paper)
020			_a1591585325 (alk. paper)
035			_a(OCoLC)ocn124159605
035			_a(OCoLC)124159605
040			_aDLC _cDLC _dDLC _dBD-DhUL
043			_an-us---
050	0	0	_aZ678.85 _b.M37 2007
082	0	0	_a025.10973 _bMAE
100	1		_aMatthews, Joseph R.
245	1	4	_aThe evaluation and measurement of library services / _cJoseph R. Matthews.
260			_aWestport, Conn. : _bLibraries Unlimited, _c2007.
300			_axx, 372 p. : _bill. ; _c26 cm.
365			_aUS$ _b45.00
504			_aIncludes bibliographical references and indexes.
505	0		_aEvaluation issues -- Evaluation models -- The right tools for the job -- Qualitative tools -- Quantitative tools -- Analysis of data -- Library users and nonusers -- Evaluation of the physical collection -- Evaluation of electronic resources -- Evaluation of reference services -- Evaluation of technical services -- Evaluation of interlibrary loan -- Evaluation of online systems -- Evaluation of bibliographic/library instruction and information literacy -- Evaluation of customer service -- Evaluating the broader perspective -- Accomplishments : the key to realizing value -- Economic impacts -- Evaluation of social impacts -- Communicating the value of the library.
650		0	_aLibraries _zUnited States _xEvaluation.
650		0	_aPublic services (Libraries) _zUnited States _xEvaluation.
650		0	_aLibraries _xEvaluation.
650		0	_aPublic services (Libraries) _xEvaluation.
856	4	1	_3Table of contents only _uhttp://www.loc.gov/catdir/toc/ecip0717/2007017726.html
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2ddc _cBK
955			_alh39 2007-04-27 _ilh39 2007-04-27 _aaa20 2007-05-08 _aps08 2007-11-19 1 copy rec'd., to CIP ver. _alg00 2008-02-06; _alg13 2008-08-14 sent Copy 2 to BCCD
999			_c120786 _d120786