Customer bonding : pathway to lasting customer loyalty /
by Cross, Richard; Smith, Janet.
Material type:
BookPublisher: Lincolnwood, Ill. : NTC Business Books, c1995Description: xix, 254 p. : ill. ; 23 cm.ISBN: 0844233188.Subject(s): Customer relations | Customer services | Customer loyalty
| Item type | Current location | Collection | Call number | Status | Date due | Barcode |
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Books
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Dhaka University Library General Stacks | Non Fiction | 658.812 CRC (Browse shelf) | Available | 402372 |
Includes bibliographical references p. 223-238 and index.
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