Hotel management and operations / edited by Michael J. O'Fallon, Denney G. Rutherford O'Fallon, Michael J. 1942-2015. Rutherford, Denney G., Hotel management. TX911.3.M27 H663 2007 647.94068 22 HOT Includes bibliographical references and index. New Jersey : Wiley, 2011. 2011. 2007 Text xviii, 494 p. : http://www.loc.gov/catdir/toc/ecip0512/2005011811.html http://www.loc.gov/catdir/enhancements/fy0622/2005011811-d.html http://www.loc.gov/catdir/enhancements/fy0658/2005011811-b.html eng