@book{99470,
	author = {O'Fallon, Michael J.},
	title = {Hotel management and operations /},
	publisher = {Wiley,},
	year = {2011.},
	address = {New Jersey :},
	edition = {5th ed.},
	url = {http://www.loc.gov/catdir/toc/ecip0512/2005011811.html}
}