@book{9216,
	author = {Gelenbe, Erol, and Pujolle, G.,},
	title = {Introduction to queueing networks /},
	publisher = {Wiley,},
	year = {c1998.},
	address = {New York :},
	edition = {2nd ed.},
	url = {http://www.loc.gov/catdir/description/wiley036/97032239.html}
}