01094cam a2200301 a 45000010008000000030008000080050017000160080041000330100017000740200025000910400032001160430012001480500020001600820021001801000018002012450078002192600054002973000033003515000022003845040030004066500042004366500049004786500052005276500046005796500043006256500063006686500061007311423725BD-DhUL20160602171204.0840410s1985    caua     b    001 0 eng    a   84007804   a0534036244 :c$23.95  aDLCcDLCdDLCdDLCdBD-DhUL  an-us---00aHV11b.E43 198500a361.307219bEGC1 aEgan, Gerard.10aChange agent skills in helping and human service settings /cGerard Egan.  aMonterey, Calif. :bBrooks/Cole Pub. Co.,cc1985.  axi, 306 p. :bill. ;c25 cm.  aIncludes indexes.  aBibliography: p. 289-300. 0aSocial work educationzUnited States. 0aSocial servicezUnited StatesxCase studies. 0aSocial servicexPublic relationsxCase studies. 0aBureaucracyzUnited StatesxCase studies. 0aOrganizational behaviorxCase studies. 0aCommunication in social workzUnited StatesxCase studies. 0aSocial work administrationzUnited StatesxCase studies.