@book{74967,
	author = {Penn, Ira A. and Pennix, Gail.},
	title = {Records management handbook /},
	publisher = {Gower,},
	year = {c1994.},
	address = {Aldershot, Hants, England ;},
	edition = {2nd ed.},
	note = {Originally published: 1989.}
}