Personnel management in government : politics and process - Shafritz, Jay M. (New York : Marcel Dekker, 2001)
Pt. I. The History and Environment of Public Personnel Management -- 1. The First Century of Civil Service Reform -- 2. Civil Service Reform in the Postreform Era (1979 to 2000) -- 3. The Legal Framework of Public Personnel Management -- Pt. II. The Processes of Human Resources Management -- 4. Human Resources Planning -- 5. Classification and Compensation -- 6. Recruitment and Selection -- 7. Performance Appraisal -- 8. Training and Development -- 9. Quality Management and Reengineering -- Pt. III. Equal Opportunity and Diversity in Government -- 10. Equal Employment Opportunity and Affirmative Action -- 11. Diversity in the Workforce -- Pt. IV. Unions and Employee Relations in Government -- 12. Labor-Management Relations -- 13. Employee Relations.
Includes bibliographical references and index.
Keywords: Civil service -- United States -- Personnel management