Public sector management - Flynn, Norman (New York : Prentice Hall, 1996)
1. The public sector in the United Kingdom -- 2. Politics and the public sector -- 3. Public spending -- 4. Social policies and management -- 5. Introduction to Part Two -- 6. Introducing markets -- 7. Markets and managerial behaviour -- 8. Managing through contracts -- 9. Service design and customer orientation -- 10. Managing performance -- 11. Managing people -- 12. Organizational structures -- 13. The future of public sector management.
Includes bibliographical references and index.
Keywords: Administrative agencies -- Great Britain -- Management; Great Britain -- Politics and government -- 1979-1997.