01018cam a2200277 a 45000010008000000030008000080050017000160080041000330100017000740200022000910200022001130400027001350430012001620500021001740820024001952450133002192600034003523000034003863650015004205040051004356500075004866500070005616500045006317000029006767000035007053961110BD-DhUL20160531175228.0940712s1995    enka     b    001 0 eng    a   94029560   a0415106656 (hbk.)  a0415106664 (pbk.)  aDLCcDLCdDLCdBD-DhUL  ae-uk---00aJN425b.P62 199500a350.000941220bPOL04aThe politics of quality in the public sector :bthe management of change /cedited by Ian Kirkpatrick and Miguel Martinez Lucio.  aNew York :bRoutledge,c1995.  axii, 289 p. :bill. ;c23 cm.  aGBPb17.99  aIncludes bibliographical references and index. 0aAdministrative agencieszGreat BritainxQuality controlxCase studies. 0aAdministrative agencieszGreat BritainxManagementxCase studies. 0aTotal quality managementzGreat Britain.1 aKirkpatrick, Ian.d1965-2 aMartinez-Lucio, Miguel,d1960-