@book{65803,
	author = {Makhijani, Naresh. and Makhijani, Naresh.},
	title = {Creating a balanced scorecard for a financial services organization /},
	publisher = {Wiley,},
	year = {2011.},
	address = {Singapore ;},
	url = {http://www.loc.gov/catdir/enhancements/fy1203/2011410423-b.html}
}