00569nam a22001937a 4500 BD-DhUL 20160502112938.0 160502s1996 |||| |||| 000 0 eng d 0070577218 BD-DhUL BD-DhUL 22 658.84 SHI Shook, Robert L. I'll get back to you : 156 ways to get people to return your phone calls / Robert L. Shook. New York : McGraw-Hill, 1996. xvi, 190 p. ; 18 cm. Telemarketing Yaverbaum, Eric ddc BK 60269 60269 0 0 ddc 0 658_840000000000000_SHI 0 NFIC 101170 DUL DUL GEN 2016-05-02 Gift 658.84 SHI 402282 2016-05-02 2016-05-02 BK 0 0 ddc 0 658_840000000000000_SHI 0 NFIC 267197 DUL DUL GEN 2016-12-26 658.84 SHI 402282(D) 2016-12-26 2016-12-26 BK