Implementing public policy : an introduction to the study of operational governance / Michael Hill and Peter Hupe. Hill, Michael J. (Michael James), 1937- Hupe, Peter L. Policy sciences. Public administration. H97 .H56 2009 320.6 22 HII Previous ed.: 2002. Includes bibliographical references (p. [206]-226) and indexes. Los Angeles ; London : SAGE, c2009. c2009. 2009 Text xii, 232 p. : eng