Conflict dialogue : working with layers of meaning for productive relationships / Peter M. Kellett. Kellett, Peter M. Interpersonal conflict. Interpersonal communication. Conflict management. Negotiation. HM1121 .K45 2007 303.6 KEC Includes bibliographical references (p. 261-268) and index. Thousand Oaks, Calif. : Sage Publications; c2007. c2007. 2007 Text xiii, 287 p. : eng