00710cam a2200217 a 45000010008000000030008000080050017000160080041000330200016000740400027000900820016001171000019001332450137001522500012002892600074003013000026003755000020004016500025004216500021004467400025004672485680BD-DhUL20160404161144.0910930s1992    cau           001 0 eng    a0874776562   aDLCcDLCdDLCdBD-DhUL00a303.69bVEE1 aWeeks, Dudley.14aThe eight essential steps to conflict resolution :bpreserving relationships at work, at home, and in the community /cDudley Weeks.  a1st ed.  aLos Angeles :aNew York :bDistributed by St. Martin's Press,cc1992.  axiv, 290 p. ;c22 cm.  aIncludes index. 0aConflict management. 0aSocial conflict.0 aConflict resolution.