Managing interpersonal conflict / William A. Donohue ; with Robert Kolt. Donohue, William A. (William Anthony), 1949 Kolt, Robert. jt. at. Interpersonal conflict. Negotiation. Conflict management. 303.69 20 DOM Includes index. Bibliography: p. 166-167. Newbury Park : Sage Publications, c1992. c1992. 1992 Text 171 p. : eng Interpersonal commtexts ; 4