The SAGE handbook of conflict communication : integrating theory, research, and practice / editors John G. Oetzel, Stella Ting-Toomey. Oetzel, John G. Ting-Toomey, Stella. Conflict management. Social conflict. Communication in the social sciences. HM1126 .S24 2006 303.6 22 SAG Includes bibliographical references and indexes. Thousand Oaks, Calif. : Sage Publicatios, c2006. c2006. 2006 Text xvi, 792 p. : eng