00694pam a2200205 a 45000010008000000030008000080050017000160080041000330100017000740200042000910400027001330500022001600820020001821000049002022450058002512600074003093000025003835040064004086500016004721596361BD-DhUL20160404135000.0940328s1994 mau b 001 0 eng  a 94015184  a0674518586 (acidfree paper) :c$24.95 aDLCcDLCdDLCdBD-DhUL00aHM141b.H385 199400a303.34220bHEL1 aHeifetz, Ronald A.q(Ronald Abadian),d1951-10aLeadership without easy answers /cRonald A. Heifetz. aCambridge, Mass. :bBelknap Press of Harvard University Press,c1994. axi, 348 p. ;c25 cm. aIncludes bibliographical references (p. 279-337) and index. 0aLeadership.