The how companies experience it and leaders guide it Kanter, Rosabeth Moss. Stein, Barry. Jick, Todd 1949- text bibliography nyu New York Toronto New York Free Press Maxwell Macmillan Canada Maxwell Macmillan International c1992 1992 monographic eng

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xix, 535 p. ; 25 cm. Machine derived contents note: Contents -- Acknowledgments -- Part I. Orientation -- Chapter 1. The "Big Three" Model of Change -- Roadblocks to Progress: The Change Problem -- What Is Change? -- The Importance of Motion: An Action View of Organizations -- The "Big Three" Model: Three Kinds of Motion, Three Forms of Change, Three Roles in the Change Process -- Looking Back or Looking Forward?: Multiple Possibilities and the Opportunities for Managers -- Part II. Change When? -- Chapter 2. Organizations and Environments in Motion: The Nature and Scope of Change Pressures -- Environmental Forces: Adaptation and Choice -- Life Cycles, "Growth," and Organic Change Pressures -- Political Conflicts and Economic Interests: The Struggle for Control -- Integrating the Forces -- Mastering Emergent Change: Lessons for Leaders -- Chapter 3. Fitting or Creating the Environment: "Macro-Evolutionary" Change -- Introductory Notes -- "Rockport Shoe Company: The Evolution of the Katz Family Business," by James A. Phills, Jr. -- "Banc One Corporation: Anticipatory Evolution," by Paul S. Myers and Rosabeth Moss Kanter -- "The Sweater Trade, From Hong Kong to New York," by James Lardner -- "Keeping Up with the Information: On-line in the Philippines and London," by John Maxwell Hamilton -- Chapter 4. Growing and Aging: "Micro-Evolutionary" Change -- Introductory Notes -- "The Rise and Fall of an Entrepreneur," by Thomas R. Ittleson -- Hypergrowth and Transition at Apple Computer: -- "Diary of a Middle Manager," by Donna Dubinsky -- "Jobs Talks About His Rise and Fall," by Gerald C. Lubenow and Michael Rogers -- "John Sculley's Lessons from Inside Apple," by Steven Pearlstein and Lucien Rhodes -- "The Big Store: Sears in Maturity," by Donald R. Katz -- Chapter 5. Power and Politics: "Revolutionary Change" Introductory Notes -- "Power, Greed, and Glory on Wall Street," by Ken Auletta -- "Champagne Shoot-out in France," by Keith Wheatley -- War and Peace at the Bottom: -- "War and Peace: Labor Relations at Two Steelmakers," by Thomas F. O'Boyle and Terence Roth -- "Class Consciousness Raising," by Stanley W. Angrist -- "Weirton to Seek Cuts in Its Work Force," by Pamela Gaynor -- Part lII. Change What? -- Chapter 6. Change in Form, Forms of Change -- Organizational Identity and Change at the Boundaries -- Size, Shape, and Habits: Changing Structure and Culture -- The Drama of Control Change: Ownership, Governance, and Stakeholder Voice -- A Note on Crisis Management -- Managerial Implications of Changes in Organizational Form -- Chapter 7. Restructuring and Redefining Boundaries: Identity Change -- Introductory Notes -- "Reinventing an Italian Chemical Company: Montedison 1986," by Joseph L. Bower, Neil Monnery, and William O. Ingle -- "The Human Side of Mergers: The Western-Delta Story," by Cynthia A. Ingols and Paul S. Myers -- "The Feudal World of Japanese Manufacturing," by Kuniyasu Sakai -- Chapter 8. Shaping Up, Skinnying Down, and Revitalizing: Coordination and "Culture" Change -- Introductory Notes -- Two CEOs on Change in Form: -- "The Logic of Global Business: An Interview with ABB's Percy Barnevik," by William Taylor -- "Championing Change: An Interview with Bell Atlantic's Raymond Smith," by Rosabeth Moss Kanter -- "Driving Quality at Ford," by Greg Easterbrook -- "The Case of the Downsizing Decision," by Barry A. Stein -- Chapter 9. Makeover Through Takeover: Control Change -- Introductory Notes -- "Lucky Stores: Restructuring to Survive the Takeover Threat," by Lisa Richardson and Alistair Williamson -- "Lessons from a Middle Market LBO: The Case of O. M. Scott," by George P. Baker and Karen H. Wruck -- Part IV. Change How? -- Chapter 10. The Challenges of Execution: Roles and Tasks in the Change Process -- The Messy Terrain of Change -- The Changemakers: Strategists, Implementors, Recipients -- Ships Passing in the Day: How Views of Change Differ -- Ten Commandments for Executing Change -- Charting a Course for Change -- Responding to Situational Requirements -- Chapter 11. Sensing the Environment, Creating Visions: Change Strategists -- Introductory Notes -- "Northwest Airlines Confronts Change," by Susan Rosegrant and Todd Jick -- Behind the Steering Wheel at General Motors, 1985-90: -- "The Innovator," by Cary Reich -- "How I Would Turn Around GM," by Ross Perot -- "The Painful Reeducation of a Company Man: An Interview with Roger Smith," by Business Monthly -- "Advice for G.M.'s Bob Stempel," by Paul Judge -- "Bob Galvin and Motorola, Inc.," by Todd Jick and Mary Gentile -- Chapter 12. Action Tools and Execution Dilemmas: Change Implementors -- Introductory Notes -- "The Dilemmas of a Changemaker," by William Shea -- "Three in the Middle: The Experience of Making Change at Micro Switch," by Susan Rosegrant and Todd Jick -- "Toward a Boundary-less Firm at General Electric," by Mark Potts -- "British Air's Profitable Private Life," by Steve Lohr -- Chapter 13. Angered or Energized?: Change Recipients -- Introductory Notes -- "IBM's Blue Mood Employees," by Paul B. Carroll -- "Takeover: A Tale of Loss, Change, and Growth," by Dwight Harshbarger -- "GE Keeps Those Ideas Coming," by Thomas A. Stewart -- "Downsizing: One Manager's Personal Story," by Amy Levy -- Part V. Action -- Chapter 14. Where to Begin -- Why Organizations Succeed: Assessing Change Strategy -- When Organizational Change Works: Building the Future Through Understanding the Past -- Making It Happen and Making It Stick -- Getting Started -- Index. [compiled by] Rosabeth Moss Kanter, Barry A. Stein, Todd D. Jick. Includes bibliographical references and index. Organizational change Organizational change Case studies Organizational change HD58.8 .C43 1992 HD58.8 .C43 1992 301.4 ALO 0029169917 92018386 http://www.loc.gov/catdir/description/simon032/92018386.html http://www.loc.gov/catdir/bios/simon051/92018386.html http://www.loc.gov/catdir/enhancements/fy0645/92018386-t.html http://www.loc.gov/catdir/enhancements/fy0705/92018386-s.html http://www.loc.gov/catdir/description/simon032/92018386.html http://www.loc.gov/catdir/bios/simon051/92018386.html http://www.loc.gov/catdir/enhancements/fy0645/92018386-t.html http://www.loc.gov/catdir/enhancements/fy0705/92018386-s.html LC 920515 20160328172157.0 2641368 eng