@book{38692,
	author = {Hoefer, Richard.},
	title = {Policy creation and evaluation},
	publisher = {Oxford University Press,},
	year = {c2011.},
	series = {Pocket guides to social work research methods},
	address = {New York ;},
	url = {http://dx.doi.org/10.1093/acprof:oso/9780199735198.001.0001}
}