@book{36436,
	author = {Norcross, John C.,},
	title = {Psychotherapy relationships that work : evidence-based responsiveness /},
	publisher = {Oxford University Press,},
	year = {2011.},
	address = {New York ;},
	edition = {2nd ed.},
	url = {http://dx.doi.org/10.1093/acprof:oso/9780199737208.001.0001}
}