@book{3364,
	author = {Joseph, A. E. and Phillips, David R.},
	title = {Accessibility and utilization :},
	publisher = {Harper & Row,},
	year = {1984.},
	address = {New York :},
	note = {Includes indexes.},
	url = {http://www.loc.gov/catdir/enhancements/fy0658/85117762-d.html}
}