The elements of e-mail style : communicate effectively via electronic mail / David Angell and Brent Heslop. Angell, David. Heslop, Brent D. Electronic mail systems Handbooks, manuals, etc. Business writing Handbooks, manuals, etc. Business communication Handbooks, manuals, etc. HE6239.E54 A53 1994 808/.066651 20 ANE Includes index. Reading, Mass. : Addison-Wesley Pub. c1994. c1994. 1994 Text xii, 157 p. : http://lcweb.loc.gov/catdir/toc/93-49717.html eng