00668nam a22001937a 4500003000800000005001700008008004100025020002400066040002100090082001800111100002000129245012400149260003800273300003500311365001700346504005000363650002300413700003800436BD-DhUL20231224114808.0231212b2011    he a|||| b||| 001 0 eng    a9783642423581 (pbk)  aBD-DhULcBD-DhUL  a658.4012bKAS1 aKaiser, Stephan10aStrategic management of professional service firms : btheory and practice/ cStephan Kaiser,  Max Josef Ringlstetter.   aHeidelberg : bSpringer, c2011.   axvii, 208 p. :bill. ; c24 cm  aEuro b89.99  aIncludes bibliographical references and index 4aStrategic planning1 aRinglstetter, Max Josef ejt. au