00745nam a22002297a 4500 BD-DhUL 20241003121031.0 231212b2020 sz a|||| b||| 001 0 eng 9783030581817 (hbk) BD-DhUL BD-DhUL 658.5 SMA Smart service management : design guidelines and best practices/ Edited by Maria Maleshkova, Niklas Kuhl, Phillip Jussen Cham : Springer, 2020. xiv, 227 p. : ill. (some col.) ; 24 cm Euro 74.99 Includes bibliographical references Management Maleshkova, Maria ed. Kuhl, Niklas ed. Jussen, Phillip ed. ddc BK 258660 258660 0 0 ddc 0 658_500000000000000_SMA 0 NFIC 397281 DUL DUL GEN 2023-12-12 Purchased 658.5 SMA 527839 2023-12-12 1 2023-12-12 BK Tourism & Hos. Management 0 0 ddc 0 658_500000000000000_SMA 0 NFIC 397282 DUL DUL GEN 2023-12-12 Purchased 658.5 SMA 527840 2023-12-12 2 2023-12-12 BK Tr. to Tourism & Hos. Management Dept. Sem. Lib. 0 0 ddc 0 658_500000000000000_SMA 0 NFIC 400247 DUL DUL GEN 2024-09-18 Purchased 658.5 SMA 530850 2024-09-18 3 2024-09-18 BK Tourism & Hospitality Managt. 0 0 ddc 0 658_500000000000000_SMA 0 NFIC 400248 DUL DUL GEN 2024-09-18 Purchased 658.5 SMA 530851 2024-09-18 4 2024-09-18 BK Tourism & Hospitality Managt. 0 0 ddc 0 658_500000000000000_SMA 0 NFIC 400249 DUL DUL GEN 2024-09-18 Purchased 658.5 SMA 530852 2024-09-18 5 2024-09-18 BK Tourism & Hospitality Managt.