00707nam a22002297a 4500 BD-DhUL 20231224122323.0 231212s2018 B a|||| b||| 001 0 eng 9783662553800 (hbk) BD-DhUL BD-DhUL 658.812 KUC Kumar, V. Customer relationship management : concept, strategy, and tools/ Kumar V., Werner Reinartz, 3rd. Berlin : Springer, 2018. xxv, 411 p. : col. ill. ; 26 cm Euro 79.99 Includes bibliographical references and index Customer relations Reinartz, Werner jt. au ddc BK 258650 258650 0 0 ddc 0 658_812000000000000_KUC 0 NFIC 397234 DUL DUL GEN 2023-12-12 Purchased 658.812 KUC 527855 2023-12-12 1 2023-12-12 BK Tourism & Hos. Management 0 0 ddc 0 658_812000000000000_KUC 0 NFIC 397235 DUL DUL GEN 2023-12-12 Purchased 658.812 KUC 527856 2023-12-12 2 2023-12-12 BK Tr. to Tourism & Hos. Management Dept. Sem. Lib.