00772nam a22002057a 4500 BD-DhUL 20230509110912.0 230413s2021 bg a|||| b || 00| 0 eng d BD-DhUL BD-DhUL 647.94068 HOH Hossain, Md. Shakawath Hotel management and customer satisfaction : case of a five-star hotel / Md. Shakawath Hossain. [MPhil Thesis] Dhaka : University of Dhaka, 2021. [1], 123 p. : ill. (some col.) ; 30 cm. Includes bibliographical references. Thesis (MPhil)--Department of Tourism Hospitality Management, University of Dhaka, Session: 2015-16. Hotel management. Customer services. ddc REF 258265 258265 0 0 ddc 0 647_940680000000000_HOH 1 REF 396380 DUL DUL RC 2023-04-13 Gift 647.94068 HOH 521786 2023-04-13 2023-04-13 REF Tourism & Hos. Management