TY  - BOOK
AU  - Choi, Tsan-Ming.
TI  - Service supply chain systems : : a systems engineering approach 
T2  - Communications in cybernetics, systems science and engineering ; 
SN  - 9781138028
U1  - 658.7 
PY  - 2016///
CY  - Boca Raton
PB  - CRC
KW  - Customer services
N1  - Includes bibliographical references and index
ER  -