@book{247127,
	author = {Rosenzweig, Elizabeth,},
	title = {Successful user experience : strategies and roadmaps / },
	publisher = {Elsevier,},
	year = {2015},
	address = {Amsterdam :},
	note = {Includes index.},
	url = {http://www.sciencedirect.com/science/book/9780128009857}
}