<?xml version="1.0" encoding="UTF-8"?>
<record
    xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
    xsi:schemaLocation="http://www.loc.gov/MARC21/slim http://www.loc.gov/standards/marcxml/schema/MARC21slim.xsd"
    xmlns="http://www.loc.gov/MARC21/slim">

  <leader>00735nam a22001817a 4500</leader>
  <controlfield tag="003">BD-DhUL</controlfield>
  <controlfield tag="005">20181209155658.0</controlfield>
  <controlfield tag="008">181209s2018    bg a|||| |||| 00| 0 eng d</controlfield>
  <datafield tag="040" ind1=" " ind2=" ">
    <subfield code="a">BD-DhUL</subfield>
    <subfield code="c">BD-DhUL</subfield>
    <subfield code="d">BD-DhUL</subfield>
  </datafield>
  <datafield tag="082" ind1=" " ind2=" ">
    <subfield code="a">658.81202854</subfield>
    <subfield code="b">GHI</subfield>
  </datafield>
  <datafield tag="100" ind1="1" ind2=" ">
    <subfield code="a">Ghosh, Sagib Kumar</subfield>
  </datafield>
  <datafield tag="245" ind1="1" ind2="0">
    <subfield code="a">Impact  of  technology-based  service  encounter  on customer brand loyalty : </subfield>
    <subfield code="b">Bangladesh perspective / </subfield>
    <subfield code="c">Sagib Kumar Ghosh</subfield>
  </datafield>
  <datafield tag="260" ind1=" " ind2=" ">
    <subfield code="a">Dhaka : </subfield>
    <subfield code="b">University of Dhaka, </subfield>
    <subfield code="c">2018.</subfield>
  </datafield>
  <datafield tag="300" ind1=" " ind2=" ">
    <subfield code="a">xviii, 120 p. :</subfield>
    <subfield code="b">ill. ; </subfield>
    <subfield code="c">30 cm</subfield>
  </datafield>
  <datafield tag="504" ind1=" " ind2=" ">
    <subfield code="a">Thesis (Ph.D.)--Department of Marketing, University
of Dhaka, Session: 2015-2016.
Includes bibliographical references</subfield>
  </datafield>
  <datafield tag="650" ind1=" " ind2="0">
    <subfield code="a">Customer services - Information technologies</subfield>
  </datafield>
  <datafield tag="942" ind1=" " ind2=" ">
    <subfield code="2">ddc</subfield>
    <subfield code="c">BK</subfield>
  </datafield>
  <datafield tag="999" ind1=" " ind2=" ">
    <subfield code="c">245143</subfield>
    <subfield code="d">245143</subfield>
  </datafield>
  <datafield tag="952" ind1=" " ind2=" ">
    <subfield code="0">0</subfield>
    <subfield code="1">0</subfield>
    <subfield code="2">ddc</subfield>
    <subfield code="4">0</subfield>
    <subfield code="6">658_812028540000000_GHI</subfield>
    <subfield code="7">0</subfield>
    <subfield code="8">NFIC</subfield>
    <subfield code="9">373088</subfield>
    <subfield code="a">DUL</subfield>
    <subfield code="b">DUL</subfield>
    <subfield code="c">RC</subfield>
    <subfield code="d">2018-12-09</subfield>
    <subfield code="e">Gift</subfield>
    <subfield code="o">658.81202854 GHI</subfield>
    <subfield code="p">509029</subfield>
    <subfield code="r">2018-12-09</subfield>
    <subfield code="t">1</subfield>
    <subfield code="w">2018-12-09</subfield>
    <subfield code="y">BK</subfield>
  </datafield>
</record>
