TY  - BOOK
AU  - Felix-Brasdefer, J. Cesar
TI  - The language of service encounters : : a pragmatic-discursive approach / 
SN  - 9781107035
U1  - 306.44097 
PY  - 2015///
CY  - Cambridge : 
PB  - Cambridge University Press
KW  - Language & languages
KW  -  Economic aspects
N1  - Includes bibliographical references and index
ER  -