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  <titleInfo>
    <title>Customer  relationship  management  in  financial services</title>
    <subTitle>a study on some selected private commercial banks  in  Bangladesh</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Iqbal, Mohammed Masum</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <typeOfResource>text</typeOfResource>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">bg</placeTerm>
    </place>
    <place>
      <placeTerm type="text">Dhaka</placeTerm>
    </place>
    <publisher>University of Dhaka</publisher>
    <dateIssued>2017</dateIssued>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>[1], xxiv, 292 p. :  ill. ;  30 cm</extent>
  </physicalDescription>
  <note type="statement of responsibility">Mohammed  Masum  Iqbal.</note>
  <note>Thesis (Ph.D.)--Department of Banking and
Insurance, University of Dhaka, Session: 2012-2013.
Includes bibliographical references</note>
  <subject authority="lcsh">
    <topic>Customer relations</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Banks and banking - Bangladesh</topic>
  </subject>
  <classification authority="ddc">658.812 IQC</classification>
  <identifier type="isbn">9789849491705</identifier>
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    <recordContentSource authority="marcorg">BD-DhUL</recordContentSource>
    <recordCreationDate encoding="marc">180716</recordCreationDate>
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