00655nam a22001937a 4500003000800000005001700008008004100025020001800066040002100084082001500105100002400120245006200144260002900206300003500235365001500270504009600285650004600381650003400427BD-DhUL20170821160847.0170821s2013 enka|||||b||| 001 0 eng  a9781856048361 aBD-DhULcBD-DhUL a651.5bFRR1 aFranks, Patricia C.10aRecords and information management / cPatricia C. Franks aLondon : bFacet, c2013 axiv, 410 p. : bill. ; c23 cm aGBPb54.95 aGlossary: p. 341-360 Bibliography: p. 361-380 Includes bibliographical references and index 0aInformation strorage and retrieval system 0aBusiness records xManagement