02317cam a2200373 i 4500 16569961 BD-DhUL 20170613101041.0 101207s2011 enk bf 001 0 eng 2010049356 9781409406945 9781409406969 9781409406952 DLC eng DLC rda DLC BD-DhUL pcc T58.64 .B795 2011 658.4038 BRM Bryson, Jo, 1950- Managing information services : a sustainable approach / Jo Bryson. 3rd edition. Farnham, Surrey ; Burlington, VT : Ashgate Publishing, 2011. xvi, 421 pages ; 25 cm text rdacontent unmediated rdamedia volume rdacarrier US$ 96.53 Includes bibliographical references and index. Managing in an uncertain world -- Strategic influences -- Strategic planning : positioning for a sustainable future -- Attracting and retaining talented people in challenging times -- Ensuring value for money and enabling a cost-sustainable future -- Knowledge and information management : a key to survival -- Strategic technology and asset management : a smarter approach -- Leadership -- Utilizing a values driven culture for sustainability -- Innovation and creativity -- Engaging change in positioning for the future -- Group dynamics and team building -- Effective negotiation and conflict management -- Managing the political arena -- Policy making -- Personal communication and networking -- Managing yourself and others in challenging times -- Corporate governance -- Accountability and influence -- Encouraging transparency -- Managing for sustainability -- Managing risk -- Sustaining trust and continued operations -- Evaluating benefits and performance -- Competitive strategies -- Corporate image and communications -- Ensuring service quality -- Bringing it all together. Information resources management Handbooks, manuals, etc. Corporate libraries Administration Handbooks, manuals, etc. Information services Management Handbooks, manuals, etc. 7 cbc orignew 1 ecip 20 y-gencatlg ddc BK 208443 208443 0 0 ddc 0 658_403800000000000_BRM 0 NFIC 345185 DUL DUL GEN 2012-11-22 General 658.4038 BRM 476531 2017-06-13 2017-06-13 BK